7 Reasons to get ISO 9001 Certified

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ISO 9001 may be the most popular standard, with over one million certificates issued across the globe, but still there are companies who are not sure of its benefits. Do I really need it? What is it for? Why should I need to get it? These are just some of the many questions they are asking.

Having ISO 9001 certification really is not easy at all. There is a process and cost. But why is that ISO certified companies and businesses especially in the Philippines pursue having this certification? Here are 7 reasons why.


1. Customer satisfaction improvement

Customer satisfaction is an integral part of ISO 9001. It focuses on the customer needs rather than purely business goals. This is done by gaining feedback and then analyzes it. ISO standard helps improve the quality of service and client satisfaction. This also sends a note to your clients that you are committed to quality, customer service and continuous improvement.

2. Profit margin increases

With improved management processes, implementing ISO 9001 will lead the company in increasing the profit margins. Because of the improved processes that lead to less work, cost saving is seen and will be noticed. Cost savings can also be had due to less errors being made.

3. Improved operational efficiency

ISO 9001 certification encourages well defined and documented procedure to achieve improvement in your company’s productivity. It replaces any current practices and procedures that are inefficient or already obsolete.

In the long run, this efficiency of processes leads to fewer errors and can caught or seen errors earlier than the old process making a quick response solution to solve the problem.

4. Meeting legal and regulatory requirements

Sometimes, there can be many legal and regulatory requirements that your company must conform to. With these, ISO 9001 implementation will help you in ensuring you meet all current legislation, saving any potential issues or embarrassments.

5. Re-work reduced

Higher efficiency means less errors and mistakes, leading into less-rework, product scraps and rejections. ISO 9001 will help you improve processes. The standard introduces better process flow and control, improvement on the process documentations and creates quality awareness among employees.

6. Improves employee’s participation and motivation

Proper and right processes will help the employees to feel more at ease with their job roles that will lead to greater job satisfaction and motivation, especially if they are aware and knowledgeable of how quality and overall success depends on them. This is really a morale booster for your staffs. Including your employees throughout the process is the key to get both buy-in and motivation.

7. Continuous improvement

Continuous improvement is a fundamental part of all ISO management standards. It will challenge you in making improvements year by year. By doing it, the benefits mentioned above will be with your company forever.



These are just some of the many benefits of being an ISO Certified company. Hope this article helped you in deciding to get ISO 9001 Certification.

You may also want to know Some Facts You Need to Know about ISO 9001.